Kärcher Privacy Policy
This policy explains how information submitted through the website may be used to respond to professional cleaning-equipment inquiries. Do not include unnecessary sensitive personal information in a route, product, or service brief.
Information collected
An inquiry may include your name, business email, company, phone number, message, facility conditions, model reference, and technical observations. Basic security and access records may also be processed to operate and protect the website.
Purpose
Information is used to route the request, identify missing application or model details, respond with an appropriate document or next step, maintain service continuity, and protect the forms against misuse. It is not used to invent product suitability or bypass a required safety review.
Sharing and retention
Information may be shared with relevant regional, technical, or service personnel when needed to answer the request. Records are retained only as long as reasonably required for the inquiry, legal obligations, security, or legitimate operational records.
Your choices
You may request access, correction, or deletion where applicable, subject to legal and operational retention requirements. You may also choose not to provide optional information, although an incomplete technical brief can limit the usefulness of a response.
Security and updates
Reasonable administrative and technical safeguards are used, but no transmission method is risk-free. This policy may change when website practices or legal requirements change.